We will accept a change of mind return provided it meets the following guidelines:
- Return within 14 days
- Return with proof of purchase
- Item must be unworn, unwashed, unused with all original tags/labels attached
- Item is not listed as an excluded item as outlined below
- You will pay the carrier at the time you ship your return.
- If the return is the result of So Mee error, we will refund your return shipping costs up to a maximum amount. Return shipping fees will be communicated by email with us.
Excluded items (for a change of mind return):
- Already used
- Sale/Clearance
- Personalised product
Faulty Product Returns
If something is faulty, incorrectly described or different from the sample shown we will provide a free exchange or refund provided the item is returned within 14 days with proof of purchase.
